Use Cases

LMU/COICP Example

Use Cases Example

Describe concrete LMU/COICP workflows for Information Commons leak intake, Damen Hall Facilities handoff, Mertz Hall Residence Life access, Cudahy Science HVAC closure, emergency-boundary rejection, optional Wi-Fi ownership, AI disablement, and future reviewability.

ES-102 Use Cases Workflow Evidence

Example AreaLMU/COICP

Current PageUse Cases

FocusUniversity workflows

UseConnect requirements to usage scenarios

Repository Areadocs/examples/lmu-coicp/requirements/

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Example purpose

This artifact describes the use cases that requirements must support.

Use cases are written as realistic university workflows. They become the scenario threads that Planning estimates, Architecture models, Design specifies, Implementation builds, and Testing verifies.

Project

LMU Campus Operations and Incident Coordination Platform

Document control

Field	Value
Artifact owner	COICP Product Owner
Primary reviewers	COICP Product Engineer, Architecture Review Board chair, IT security reviewer, AI reviewer, Compliance reviewer, Campus Safety liaison, Facilities reviewer, Residence Life reviewer
Status	Accepted for ES-102 requirements baseline
Last updated	2026-07-06
Related Engineering Stage	ES-102 — Requirements and Constraints
Project workspace target	docs/project-workspace/requirements/use_cases.md

Requirements context

Field	Value
Source vision package	ES-101 — Vision and Problem Definition
Requirements baseline produced	LMU-COICP-REQ-001
Planning baseline expected next	LMU-COICP-PLAN-001
Architecture baseline expected later	LMU-COICP-ARCH-001
Design baseline expected later	LMU-COICP-DES-001
Implementation baseline expected later	LMU-COICP-IMPL-001
Integrated baseline expected later	LMU-COICP-INT-001
Release candidate expected later	LMU-COICP-RC-001
Downstream release posture	Internal engineering review only
Planned downstream review environment	LMU-COICP Internal Engineering Review Environment
Planned downstream dataset	Spring Semester Synthetic Incident Dataset
Planned downstream synthetic records	421
Planned downstream reviewer accounts	24
Planned downstream review window	March 18–22, 2026
AI Incident Summary	Deferred / disabled
Operational pilot	Not approved

Use case summary

ID	Use Case	Scenario Driver	Primary Actor	Related Requirements
UC-001	Create Information Commons Leak Record	COICP-SYN-001	Campus Operations Reviewer	FR-001, FR-005, FR-006, FR-012, NFR-001
UC-002	Hand Off Damen Hall Water Leak to Facilities	COICP-SYN-118	Campus Operations Reviewer / Facilities Reviewer	FR-002, FR-003, FR-004, FR-005, NFR-001, NFR-008
UC-003	Review Mertz Hall Residence Access Scenario with Scoped Access	COICP-SYN-204	Residence Life Reviewer	FR-006, NFR-002, NFR-006
UC-004	Close Cudahy Science HVAC Outage with Rationale	COICP-SYN-219	Facilities Reviewer	FR-003, FR-005, FR-011, NFR-005
UC-005	Block Emergency-Related Entry	COICP-SYN-322	Campus Safety Liaison / Campus Operations Reviewer	FR-012, C-001, C-011, NFR-011
UC-006	Track Optional Mundelein Wi-Fi Ownership Without ITSM Expansion	COICP-SYN-407	Campus Operations Reviewer / IT Reviewer	FR-002, FR-004, C-009
UC-007	Verify AI Incident Summary Is Disabled	all scenarios	AI Reviewer	FR-007, NFR-010, C-003
UC-008	Review Damen Hall Handoff Evidence Timeline	COICP-SYN-118	Architecture Review Board Reviewer	FR-005, FR-010, NFR-008

UC-001 — Create Information Commons Leak Record

Field	Value
Scenario	COICP-SYN-001
Primary Actor	Campus Operations Reviewer
Goal	Create a reviewable synthetic record for a ceiling leak near the Information Commons public printer area.
Preconditions	Reviewer account is approved; category is in synthetic dataset; AI summary disabled.
Trigger	Dataset scenario appears in Campus Operations intake queue.

Main flow

1. Campus Operations reviewer opens the internal review workspace.
2. Reviewer selects the Information Commons ceiling leak scenario.
3. System verifies create permission.
4. Reviewer enters location, category, description, initial status, and initial owner.
5. System creates LMU-INC-SYN-001.
6. System records INCIDENT_CREATED evidence.
7. System displays the record with AI summary unavailable.

Exception paths

• If category is not approved, system rejects the record.
• If input appears emergency-related, system follows UC-005.
• If evidence cannot be written, official creation fails safely.

Evidence produced

• IncidentRecord;
• INCIDENT_CREATED;
• creator;
• timestamp;
• initial owner;
• initial status;
• AI disabled status.

UC-002 — Hand Off Damen Hall Water Leak to Facilities

Field	Value
Scenario	COICP-SYN-118
Primary Actor	Campus Operations Reviewer
Supporting Actor	Facilities Reviewer
Goal	Transfer responsibility to Facilities while preserving owner, status, and handoff evidence.
Preconditions	Incident exists; Campus Operations can update; Facilities role exists.

Main flow

1. Campus Operations reviewer opens LMU-INC-SYN-118.
2. System checks update and handoff permission.
3. Reviewer changes owner to Facilities Coordination.
4. Reviewer changes status from Open to Assigned.
5. Reviewer records handoff note: “Damen Hall water leak routed to Facilities for on-site assessment before evening event setup.”
6. System records OWNER_CHANGED, STATUS_CHANGED, and HANDOFF_RECORDED.
7. Facilities reviewer sees the assigned scenario.

Exception paths

• If Facilities reviewer is not authorized, access is denied.
• If evidence cannot be written, the official handoff fails safely.
• If status transition is invalid, update is rejected.

UC-003 — Review Mertz Hall Residence Access Scenario with Scoped Access

Field	Value
Scenario	COICP-SYN-204
Primary Actor	Residence Life Reviewer
Goal	View assigned residence scenario without gaining broad incident visibility or export rights.

Main flow

1. Residence Life reviewer opens assigned Mertz Hall exterior door access scenario.
2. System verifies scenario-scoped access.
3. Reviewer sees permitted incident fields.
4. Reviewer adds an authorized note if allowed.
5. System denies unrelated Facilities scenario access.
6. System denies full review-package export.

Evidence produced

• permitted view decision if configured;
• denied export decision if configured;
• authorized note event if note is recorded.

UC-004 — Close Cudahy Science HVAC Outage with Rationale

Field	Value
Scenario	COICP-SYN-219
Primary Actor	Facilities Reviewer
Goal	Close the HVAC outage scenario after temporary cooling or classroom mitigation is confirmed.

Main flow

1. Facilities reviewer opens assigned HVAC scenario.
2. System verifies close permission.
3. Reviewer confirms current status can transition to Closed.
4. Reviewer enters closure rationale.
5. System records INCIDENT_CLOSED evidence.
6. Scenario becomes available for review.

Exception paths

• If closure rationale is missing, closure is rejected.
• If transition is invalid, closure is rejected.
• If evidence cannot be written, closure fails safely.

UC-005 — Block Emergency-Related Entry

Field	Value
Scenario	COICP-SYN-322
Primary Actor	Campus Safety Liaison / Campus Operations Reviewer
Goal	Prevent emergency-related input from becoming a normal COICP incident.

Main flow

1. Reviewer enters emergency-related category or description.
2. System identifies possible emergency-related input.
3. System blocks normal incident creation.
4. System displays emergency-procedure guidance.
5. System optionally records SCOPE_WARNING.

Expected result

normal_incident_created = false

UC-006 — Track Optional Mundelein Wi-Fi Ownership Without ITSM Expansion

Field	Value
Scenario	COICP-SYN-407
Primary Actor	Campus Operations Reviewer
Supporting Actor	IT Reviewer
Goal	Show ownership visibility for a classroom check-in disruption without expanding COICP into enterprise IT service management.

Main flow

1. Campus Operations reviewer records Wi-Fi disruption scenario if included as extension.
2. System assigns or hands off owner to IT reviewer.
3. System records owner or handoff evidence.
4. System preserves scope as coordination visibility only.

UC-007 — Verify AI Incident Summary Is Disabled

1. AI reviewer inspects internal review UI or configuration.
2. System shows AI Incident Summary disabled.
3. No summary generation action is available.
4. Direct invocation, if attempted, is denied.
5. No AI draft is created.

UC-008 — Review Damen Hall Handoff Evidence Timeline

1. Architecture Review Board reviewer opens authorized review view for COICP-SYN-118.
2. System displays creation, owner change, status change, and handoff events.
3. Reviewer confirms timeline is reconstructable.
4. Reviewer records evidence gaps if any.

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