Incident and Defect Learning¶
Example purpose¶
This artifact records what LMU learned from incidents and defects during the RC-001 internal engineering review.
There were no operational incidents, but defects remained. Stewardship must not confuse those two facts.
Project¶
LMU Campus Operations and Incident Coordination Platform
Document control¶
| Field | Value |
|---|---|
| Artifact owner | LMU COICP Product Owner |
| Primary reviewers | Product Engineer, Architecture Review Board chair, IT security reviewer, AI reviewer, Compliance reviewer |
| Status | Accepted with defects routed |
| Last updated | 2026-07-06 |
| Related Engineering Stage | ES-114 — Stewardship |
| Project workspace target | docs/project-workspace/stewardship/incident_and_defect_learning.md |
Incident / defect learning register¶
| ID | Incident / Defect | Evidence | Learning | Action | Owner | Route | Status |
|---|---|---|---|---|---|---|---|
| IDL-001 | No operational incidents recorded. | incident_log.md |
Controlled LMU review scope reduced exposure. | Continue explicit scope limits. | Product Owner | ES-112 | Open |
| IDL-002 | MON-OBS-003 handoff evidence gaps observed. | operational_event_log.md, guardrail_monitoring.md |
Handoff evidence is not yet trustworthy enough for pilot. | Fix handoff evidence behavior and retest. | Product Engineer / Architecture Review Board | ES-107 / ES-109 | Open |
| IDL-003 | DEF-003 evidence write failure behavior unverified. | guardrail_monitoring.md |
Auditability cannot be trusted under failure until verified. | Create failure-path test harness or manual simulation. | Architecture Review Board | ES-109 | Open |
| IDL-004 | DEF-002 access-control matrix incomplete. | access_and_data_monitoring.md |
Real-user pilot would be premature. | Complete role matrix and denied-action tests. | IT Security Reviewer | ES-109 | Open |
| IDL-005 | DEF-001 invalid status transition defect open. | operational_event_log.md |
Workflow integrity needs correction before pilot. | Fix validation and retest. | Product Engineer | ES-107 / ES-109 | Open |
| IDL-006 | AI Incident Summary disabled successfully. | ai_monitoring_record.md |
Disabled-feature monitoring is effective. | Keep AI disabled until future readiness cycle. | AI Reviewer | ES-110 | Open |
| IDL-007 | Emergency-boundary wording needs stronger language. | user_feedback_log.md, COICP-SYN-322 |
Safety boundary worked but communication should improve. | Revise warning language and retest scenario. | Product Owner / Campus Safety | ES-105 / ES-109 | Open |
No-incident learning¶
The absence of incidents supports the effectiveness of tight internal-review scope, but it does not justify operational pilot expansion.
Defect routing decision¶
The next cycle must return to implementation and testing. It should not move forward to pilot planning.