User Feedback Log
Template Library
User Feedback Log
Record user feedback, category, severity, themes, immediate actions, owner, status, and carry-forward items.
ES-113
Feedback
User Evidence
Template purpose
Use this template to record user feedback collected during monitoring.
Project
<Project name>
Document control
| Field |
Value |
| Artifact owner |
<owner> |
| Primary reviewers |
<reviewers> |
| Status |
<draft / active / reviewed / accepted> |
| Last updated |
<YYYY-MM-DD> |
| Related Engineering Stage |
ES-113 — Operations and Monitoring |
| Project workspace target |
docs/project-workspace/monitoring/user_feedback_log.md |
Feedback register
| Date |
Source |
Feedback |
Category |
Severity |
Action |
Owner |
Status |
<date> |
<source> |
<feedback> |
<category> |
<low / medium / high> |
<action> |
<owner> |
<open / closed / monitoring> |
Feedback categories
| Category |
Meaning |
| Usability |
<meaning> |
| Functionality |
<meaning> |
| Trust / transparency |
<meaning> |
| Access / data |
<meaning> |
| AI / automation |
<meaning or not applicable> |
| Support |
<meaning> |
| Performance / reliability |
<meaning> |
| Documentation / training |
<meaning> |
Themes
| Theme |
Evidence |
Action |
<theme> |
<feedback items> |
<action> |
| Feedback |
Reason |
Action |
Owner |
<feedback> |
<reason> |
<action> |
<owner> |
Feedback carried forward
| Item |
Carry Forward To |
Reason |
<item> |
<ES-114 / backlog / risk register> |
<reason> |
Review checklist
- [ ] Feedback is dated and sourced.
- [ ] Category and severity are assigned.
- [ ] Actions and owners are assigned.
- [ ] Themes are identified.
- [ ] Immediate-action feedback is visible.
- [ ] Carry-forward feedback is explicit.